The rules · Escrow, fees and disputes
Money moves
only when the
work moves.
One mechanic runs the whole platform. Everything below is a consequence of it — including what happens when the two sides disagree.
Fee 8% at payout
For clients
Brief to accepted result
- 01
Top up your balance
Your balance is what funds projects. Top-ups go through a payment provider — card or SEPA transfer.
- 02
Describe the job
Title, brief, budget and skills. The project appears in the index straight away.
- 03
Read the proposals
Each one carries a price, a delivery time and a cover letter. Shortlist the ones worth a second look.
- 04
Hire someone
At that moment the budget leaves your balance and is locked in escrow until the work is done.
- 05
Accept the work
Accept it and escrow goes to the freelancer. If the result is wrong, open a dispute instead.
For freelancers
Profile to payout
- 01
Fill in your profile
What you do, your skills, your rate and your portfolio. This is how clients find you.
- 02
Apply to projects
Your price, your timeline, and a letter that shows you understood the brief.
- 03
Wait for escrow
The moment you are hired, the amount is already held on the platform. Your contract shows it.
- 04
Deliver the work
Mark the contract delivered. The client then has to accept the result.
- 05
Withdraw your money
Once accepted, the amount minus the 8% fee lands on your balance — then out to a card or by SEPA transfer.
§ 03 · Disputes
When the two sides cannot agree.
- 01
- Who opens one
- Either side. The freelancer when the work is done and no approval comes. The client when what was delivered does not match the brief.
- 02
- What happens to the money
- It stays exactly where it is — held by the platform, visible to both parties, untouchable by either.
- 03
- How it is settled
- An administrator reads the thread, reviews the delivery and sees the amount. The ruling: pay the freelancer, refund the client, or split it.
§ 04 · The fee
One number, taken once.
8% comes out of escrow at the moment the freelancer is paid — not when the project is posted, not when a proposal is sent, not when money is topped up. Everything else on the platform costs nothing.